Air Source Heat Pump (ASHP)
When moving in its important to register the ASHP, just as you would with any other household appliance. The registration process can be completed here: Daikin Registration. By registering your ASHP, you’ll receive a comprehensive 5-year warranty, To register, simply use the 5-digit commissioning code provided by Renelec or Pye Customer Care for your plot. This code extends the standard 1-year warranty by an additional 4 years at no extra cost, giving you full 5-year coverage for your appliance.
As a homeowner, it’s essential to organize annual servicing for the ASHP. This servicing is required even during the first two years, as Pye does not provide servicing for these appliances. Daikin offers servicing packages starting at £150 per year, which is comparable to a standard boiler service contract. Homeowners may want to consider this when budgeting for their heating needs.
For SOHA residents, it is unclear whether the annual services will be coordinated by the SOHA team. It’s likely, but it’s advisable to check with them directly to confirm.
Solar Equipment Warranties
For solar equipment, the warranty process works a bit differently. In the first two years, if anything goes wrong, homeowners can contact Pye Customer Care for assistance. After this period, it’s possible to purchase an extended warranty by emailing warranties@eco2solar.co.uk.
However, it may be worth discussing the need for an extended warranty with Energy My Way, a company that recently hosted an energy talk. According to their insights, solar equipment generally experiences very few issues, and the cost of a new inverter could be lower than the cost of a multi-year warranty. While this information provides some guidance, it’s recommended to contact Energy My Way directly for advice before making any decisions about purchasing an extended warranty. You can reach them at 01865 856 930 or oxon@energymyway.co.uk.
By understanding the warranties and servicing requirements for both ASHPs and solar equipment, homeowners can make informed decisions and ensure that their systems are properly maintained for optimal performance.